N26 vs PagBank

“I am a customer since 2017. The bank never failed me personally. The app is good, fast, available in English and is function wise in the same ballpark as other apps from competitors. I am a metal customer and even though I never really needed it - but the travel insurance is really good (as described). The investment features are also good enough for me as a “just buy monthly ETF shares.”What may help to further get more market shares would be the offering of a real credit card. Because of that I am “forced” to posses multiple cards from different banks. I never needed the service. But my wife as a foreigner in Germany did need. There was a glitch in the KYC process that would only accept RFID based residence cards and she only possessed a paper based in her passport (problems at the Bundesdruckerei at the time). We had to wait over a month to get a solution. We persuaded them eventually to give us the possibility to use PostIdent - then it worked.”